Returns & Exchanges
At Cardiff Skateboard Club, we want you to be stoked with your setup, which is why we offer a 30-day return policy on all unused hardware and apparel. Items must be in their original packaging, with tags attached and grip tape unapplied to be eligible for a full refund.
Return Process
- 1.Verify Condition
Ensure your items are in brand new, resellable condition with all original tags and packaging intact; skate decks must not have been gripped or assembled.
- 2.Contact Support
Email our team with your order number and reason for return to receive a Return Authorization number and the correct shipping address for our Cardiff warehouse.
- 3.Secure Packaging
Pack your items securely in their original shipping box or a similar protective container to prevent damage during transit back to the shop.
- 4.Ship and Track
Send your package via a tracked courier service of your choice; once received and inspected, we will process your refund or exchange within 5 business days.